How to check a clearance provider
1. Ask who will carry out the collection
Get the name of the business that will collect the waste, rather than relying only on a website name, an advert or the name of the person answering the phone. Ask for its waste carrier registration number and contact details.
2. Search the official register
Use the Environment Agency's public register to search using the registration number or business details. Read the returned record carefully and check the registration information shown there, including any relevant status or dates.
3. Compare the details
Compare the business information in the record with the provider named on your quotation. If the provider uses a trading name, ask it to explain how that name relates to the registered business. A registration number copied into a message is not enough by itself to establish who is collecting the waste.
4. Resolve anything unclear before booking
If you cannot find the record, the details do not match or the provider cannot explain the information, ask for clarification before agreeing to the collection. Use the Environment Agency's guidance or contact details if you need help interpreting the official record.
What registration does and does not tell you
A register search helps you check a provider's registration details. It is not a customer review, a guarantee of workmanship or confirmation that a particular price is reasonable.
You should also consider the quotation, the work included, how the provider will handle your items and whether the collection arrangements suit the property. Ask separately about insurance or specialist handling where relevant; do not assume those details from a registration entry alone.
Compare more than the headline price
Before accepting a quotation, confirm:
- The business responsible for the collection.
- Which items and areas are included in the clearance.
- Whether loading, labour and disposal are included.
- Whether access, parking or particular items involve additional charges.
- Whether VAT applies and how it is shown.
- The agreed date or collection window.
- Which collection, receipt or waste documentation will be provided where applicable.
- Who to contact if the job details change.
Putting these details in writing makes it easier to compare quotes on the same basis and understand what you are accepting.
Using houseclearance.co
You can submit your clearance details through houseclearance.co and our team will handle the enquiry. If a provider offers a quote, check its identity and registration details before deciding whether to proceed. Where several quotes are available, compare the scope as well as the price.
This page links you to the official checking route and explains how to use it. It does not display a live government search result or certify an individual provider. Any provider-specific verification information shown elsewhere on houseclearance.co should identify the business concerned, the source and the date of the check.
Frequently asked questions
Questions about checking a waste carrier before you book.
Is houseclearance.co the official register?
No. The Environment Agency maintains the official register for England. houseclearance.co provides guidance and a link to that register so you can check the provider you are considering.
Is a registration number on a quotation enough?
Use the number to look up the official record and compare the business details. If the name on the quotation differs, ask the provider to explain the relationship before you book.
Does a register entry guarantee a good service?
No. Checking registration is one part of choosing a provider. You should also review the quotation, collection arrangements and any other information relevant to your job.
What if I cannot find the provider?
Check the spelling and registration number with the provider, then search again. If the details remain unclear, resolve the issue before arranging collection. The Environment Agency's website provides information about its register and how to contact it.
Can I request a quote while checking providers?
Yes. You can send your job details through houseclearance.co without committing to a booking. Check the provider and quotation before deciding whether to accept.
Ready to request a clearance quote?
Tell us what needs clearing, your postcode and your preferred timing. Our team will review the enquiry and help with the next steps.