Our commitment
We want anyone who needs a house, office, or garden clearance to be able to get a price estimate and post a job regardless of how they access the web - whether that's with a mouse, a keyboard, a screen reader, or on a small screen. We aim to work towards the Web Content Accessibility Guidelines (WCAG) as this site continues to develop.
What's already in place
The site is built on semantic HTML - proper heading structure
(h1, h2, h3), landmark elements
like header, main, nav, and
footer, and real form labels rather than placeholder text
standing in for labels - rather than div soup with visual styling doing
all the work. Images, including the logo, carry descriptive
alt text. Interactive elements such as navigation links,
the services dropdown, and form fields are built from standard,
keyboard-operable HTML elements rather than custom controls that need
extra work to make keyboard-accessible.
Colour choices for text and interactive elements are intended to give reasonable contrast against their backgrounds, and layout is responsive so the site remains usable on a range of screen sizes without content being cut off or requiring horizontal scrolling.
Known limitations
This is an early build of the site, and we haven't yet run a full, independent accessibility audit against WCAG success criteria. Areas we know need further review as the site develops include: more thorough keyboard-navigation testing of the services dropdown menu, focus-state styling that's clearly visible in all browsers, and colour contrast checking across every component rather than the primary text and buttons. We're being upfront that "built with accessibility in mind" is not the same claim as "independently audited and conformant," and we don't want to overstate where this currently stands.
How to report an accessibility issue
If you come across anything on this site that's difficult to use because of an accessibility barrier, we'd like to know so it can be fixed. Please describe the page, what you were trying to do, and what happened.
A dedicated contact route for reporting accessibility issues is being set up and will be published on this page. In the meantime, email office@houseclearance.co or call 020 3743 8654.
Frequently asked questions
Is this site WCAG conformant?
We're building towards WCAG-aligned practices, but this site hasn't been through a formal, independent conformance audit yet. We'd rather say that plainly than claim a conformance level we haven't verified.
Can I use this site with a screen reader?
The site is built with semantic HTML and alt text specifically so that screen readers can navigate it sensibly, but as noted above, we haven't yet done dedicated screen-reader testing across every page and would welcome feedback if you hit a problem.
What if a form field is hard to use?
Please report it using the contact route above, including which field and what assistive technology or browser you were using - that detail makes it much easier to reproduce and fix.